SH
Sebastian Hoosen-Lee

1 reviews | Active since Mar 2018

12 Mar 2019, 12:03

CONTINUATION OF PATHETIC SERVICES

STILL HAVING THIS MATTER NOW BEEN MADE SILENT. I had someone from getbucks send me an email before 7am this morning by the name of Michelle Janse Van Vuuren saying that they are aware that my account has been paid up and settled in full. I am still waiting a response now to hear when this matter will be resolved.

Michelle also asked me to give her the credit reports from the credit bureaus that this is still reflecting negatively on my name which i refused to do as this will cost me money again. Getbucks was able to list me without me sending this information and now they conveniently do not know the names of the other credit bureaus.

When is someone from management going to contact me as Michelle advised.

I have continously and repeatedly receive bad customer service from GETBUCKS since last year.

First they had advised that my account was settled in full and then a month later i was listed and was forced to pay and extra R1570 but never updated their records and sent information to credit BUREAUS that i owe R3648. they are still failing to have this sorted and is really frustrating and pathetic.

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Replies (1)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply12 Mar 2019, 12:09
Official
 Thank you for getting in touch with us regarding your concern. 

We are looking into your case, and will be in touch with you shortly. 

Kind Regards 

The GetBucks Team