1 reviews | Active since May 2016
Bunch of SHARKS, Horrible service, No Feedback - Unhelpful support team
<p> I tried for 3 days to get hold of Getbucks to make a payment arrangement. I tried the Live chat email and even calling. Once I finally got hold of them they said that the debit orders had been set. So the deducted R2200 on Thursday leaving me with R145,50 in my account. There was an outstanding of 1800, they said that only once it bounces will I be able to make payment arrangements. This means that I would have to pay bounced charges on top of the load L. My son got sick and Friday and need to take him to the hospital, so I managed to get R2500 on Saturday so that I could take my son to the hospital. When I woke up on Sunday hoping that the money had cleared, I was shocked to find out that Get***s just *****ed me over again and took the balance, even when it says on their site my next that the installment is on 31 August. Now they have taken all my one once again and I’m unable to take my son to the HOSPITAL. WHAT A BUNCH OF SHARKS WITH NO HEART. Don’t do Getbucks as they are the heights rates and there is no customer service. They have no problem putting you more in the shi… then what you were already in.</p>
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The GetBucks Team
Thank you for getting in touch with us regarding your concern.
We are looking into your case, and will be in touch with you shortly.
Kind Regards
The GetBucks Team
Thank you for getting in touch with us regarding your complaint.
Our consultant has been in touch with you to discuss the details on your case, and we're happy that this has been satisfactorily resolved.
Please don't hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team
Thank you for getting in touch with us regarding your complaint.
Our consultant has been in touch with you to discuss the details on your case, and we're happy that this has been satisfactorily resolved.
Please don't hesitate to contact us if there is anything we can do to further assist.
Kind Regards
The GetBucks Team
