ZJ
Zodwa J

1 reviews | Active since Apr 2015

07 May 2020, 11:18

Balance R919.84

Good day

I believe that Getbucks has been helpful to me for all those months that i was with you guys. Write now i wanna build my credit score.

I have never experience a bad service from you only when you had a problem with payments coz you were now paying manually.

I did sent an email to collections on the 29/04/2020 as follows Good day

Hope this email finds you well!

I would like to ask you that I saw on my App that I only owe the amount of R928.00 which is the balance.

Please I beg you guys to not debit R1753.00 because I don’t owe you that much and our salaries have cut off.

Please only debit what I owe you which is R919.84 as per the App.

Don’t wanna be caught in the middle that I don’t have cash to buy food for my kids.

Kind Regards Zodwa

And today got an sms saying i must pay R1753.15 of which i will not have that amount i only owe the amount of R919.84 that i want you guys to debit.

We are in a pandemic situation here i can not be paying more than what i owe.

I have a family to feed with more rands.

I asked you so nicely and i got the respond as follows . Good day ,

Noted .

Thank you

From: Jiyane, Esther (CC-Cross S****ing) <***> Sent: Wednesday, April 29, 2020 9:16 AM To: Collections <***> Subject: ***

Good day

Hope this email finds you well!

I would like to ask you that I saw on my App that I only owe the amount of R928.00 which is the balance.

Please I beg you guys to not debit R1753.00 because I don’t owe you that much and our salaries have cut off.

Please only debit what I owe you which is R928.00 as per the App.

Don’t wanna be caught in the middle that I don’t have cash to buy food for my kids.

Kind Regards Zodwa

Please only debit the balance NOT more than that

0
Replies (3)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply07 May 2020, 11:23
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team 
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply07 May 2020, 11:33
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

Kind Regards

The GetBucks Team
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply20 May 2020, 15:11
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The GetBucks Team