MM
Maureen M

1 reviews | Active since Oct 2019

22 Oct 2019, 13:38

Bad Service at Getbucks

Difficult to log in for some days seems website is sometimes down and this make the application process very bad as it keeps sending you to the previous page and after that making it difficult to log in and rejecting password and other options of login. They take too long to clear their system after you were in arrears or after paying and they keep sending messages to tell you that you are owing. Customer service has deteriorated..... Not easy than before

0
Replies (4)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply22 Oct 2019, 13:42
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team 

MM
Maureen M's update22 Oct 2019, 13:49
Reviewer Update
Thanks Getbucks for responding. You just need to sort out your system issues and then all is set.
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply22 Oct 2019, 14:02
Official
Thank you for getting in touch with us regarding your query. 

We have been trying to get in touch with you to discuss the details of your case, but have not been able to reach you.

Please be so kind as to email us at *** to let us know what would be the most convenient time to contact you.

Kind Regards

The GetBucks Team
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply09 Dec 2019, 13:43
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

Please don’t hesitate to contact us if there is anything we can do to further assist.

Kind Regards

The GetBucks Team