Bad service and ******* from Getbucks

<p>I contacted Getbucks to make them aware that I am going on pension in February and to please allow me to receive monies in a month to pay full settlement instead of normal instalments which I was paying each month. I received no response about this except to prove that I am no longer working which I gave my work hr number and before I knew it debtor track called me that I was handed over by Getbucks and needed to pay so I asked what was the full settlement amount and I paid the full amount within one day of the call and faxed proof of payment through I kept emailing debtor track for the settlement letter as Getbucks kept sending me unpaid emails and debit order smses still went off my bank account. I called Getbucks since April till now no replies no answer to calls and when debtor track eventually sent me the settlement letter I still received smses from Getbucks and emails that I hadn't paid and still debiting my account. I was told that Getbucks is their client and they would contact and help solve this issue by debtor track as they collected my payment and paid Getbucks . Since 20th May I last emailed debt or track and today I called they haven't been able to reach Getbucks so how or what should be done as every one I speak to is so rude and brushes me off. I called Getbucks and it rings and I'm on hold then it cuts off I've even emailed the collections manager no response. Think I need to get a lawyer and sue Getbucks or go to ombudsman</p> <p> I'm disgusted at this pathetic service and advise people do not trust Getbucks</p>