MH
Marcel H

1 reviews | Active since Mar 2019

06 Jul 2019, 11:02

Bad service

Getbucks has taken bad service to a new level in my books.... I have been struggling almost 2 weeks to just get simple banking details changed on there system... everytime I have to call them... they don't call back, give any feedback regarding the matter, they lose documents.. and I have to literally help the Consultant do their jobs... there is always something else that is needed from me but nothing gets done for me.. very unhappy and can't believe that service can be so bad

0
Replies (3)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply06 Jul 2019, 11:09
Official
 Thank you for getting in touch with us regarding your concern. 

We are looking into your case, and will be in touch with you shortly. 

Kind Regards 

The GetBucks Team 

Best regards,

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply06 Jul 2019, 11:21
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

Kind Regards 

The GetBucks Team 

Best regards,

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply08 Jul 2019, 14:53
Official
 Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The GetBucks Team 

Best regards,