KR
KR R

1 reviews | Active since Jul 2015

18 Sept 2020, 08:12

Bad service

What a bad experience. Yet again there is a delay in payment. When doing an application they should advise you that there is a delay and how long the delay is. This is not instant credit. And all we get told is there is a system issue. When you chat to the agent they do not give you a direct answer with how long it will take. This is not the first time I have had this experience. Disappointing.

0
Replies (4)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply18 Sept 2020, 08:48
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team 
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply18 Sept 2020, 08:53
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

 We apologize for any frustration this has caused you.

Kind regards

The Getbucks Team
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply18 Sept 2020, 16:18
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The GetBucks Team
KR
KR R's update18 Sept 2020, 16:23
Reviewer Update
Get swiftly and efficiently handled my query. We'll done