CZ
Cecilia Z

1 reviews | Active since Nov 2013

02 Sept 2020, 09:06

BAD PROCEDURE

I had 2 loans with Getbucks, upon struggling financially then app**** for debt review. Getbucks then handed my loans 2 Landau attorneys in 2018, I the made payment arrangements with Landau and have been paying. Getbucks then decided to close the accounts with Landau and handed over to 2 different attorneys. Which doesn't make sense because I paid legal fees with Landau and now i need to pay again with other attorneys. The current legal fees should be going towards my account as I am still struggling to even settle the accounts. I then contacted Getbucks and they said it's procedure if it takes time to settle the account. I refuse to pay legal fees again and if my accounts are removed from Landau so be it. I will also stop paying or they should cancel the legal fees and I will still continue with the same arrangement because I am drowning financially as it is.

0
Replies (2)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply02 Sept 2020, 09:08
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply02 Sept 2020, 09:33
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

 We apologize for any frustration this has caused you.

Kind regards

The Getbucks Team