bad, poor , ************* service , no consideration for people

i transferred money from my getbucks account to my FNB and the funds are still not available, i have been in contact with the consults and all they do is put you on hold and not get back to you and not respond back on chats and rejects chats . this service is not fair on anyone we dont apply for money just for fun , its because we are need there is a emergency . i need to make an urgent payment for my daughter today before school closes as we are now have to move to Capetown , the school needs the payment before they can give us her transfer cards and report... i waited 5 days for the application to be approved and now another wait again . this is not fair and its very poor and ************* service , i need someone to please sort this before the school close today at 1pm . A manager , the CEO someone