sS
sacie S

1 reviews | Active since Dec 2012

18 Nov 2020, 13:30

Bad Customer service - Payment system low

Payment system is extremely slow, got approved yesterday the 17th, even reflecting on that I have an active loan with them but I have not yet received the money. Customer service does not even know what to say when you ask them when will the money reflect. NEVER use it when you are really in NEED

0
Replies (6)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply18 Nov 2020, 13:35
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team
sS
sacie S's update18 Nov 2020, 13:44
Reviewer Update
you can give me a call anytime today

sS
sacie S's update18 Nov 2020, 13:52
Reviewer Update
We have received your email and we will respond to your query within 48 hours. - Respond from the email address just like the payment system
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply18 Nov 2020, 16:07
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved.

We apologize for any frustration this has caused you.

Kind regards

The Getbucks Team
sS
sacie S's update20 Nov 2020, 08:38
Reviewer Update
Still waiting for payment, this is crippling really
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply23 Nov 2020, 13:43
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The GetBucks Team