DH
Don H

1 reviews | Active since Nov 2019

16 Nov 2019, 12:29

Bad Customer Service

I dont think you realise how much you hurt your own reputation by being dishonest with your customers. I app**** on Tuesday, received a call and approved on Wednesday morning. Money was supposed to be paid out 'shortly', even received an sms stating same. Everytime I call I get another false promise. First it was supposed to be Friday and then yesterday I was promised definitely it would be paid today. Today still nothing. On your website you promise to pay 30 minutes after approval. This is not the 1st time this has happened either.

0
Replies (3)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply16 Nov 2019, 12:31
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The GetBucks Team
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply16 Nov 2019, 12:40
Official
Thank you for getting in touch regarding your complaint. 

Our consultant has been in touch with you, and will continue to assist you until your situation is satisfactorily resolved 

Kind Regards

The GetBucks Team
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply10 Dec 2019, 15:41
Official
 Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The GetBucks Team