JA
JC A

1 reviews | Active since Oct 2018

13 Oct 2018, 10:03

BAD BAD BAD SERVICE IN FACT PATHETIC

Technical issues with payouts are ongoing. More recently it has gotten worse. Wondering if the company is battling financially as opposed to technical problems they say they are experiencing. I have been waiting since 10 October for money to be paid out from my wallet to FNB account. This used to reflect on the same day. I am still waiting for my payment. When it comes to deducting your installment their systems are in perfect working condition. Consultants have no answers except that they do not know when the matter will be resolved. I have taken the matter to social media. If I do not have a response by today I have advised that I will report the matter to Carte Blanche. However if there is a reporter on this platform you welcome to get in contact with me if you need a story. I am currently waiting for a manager to get in contact with me........

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Replies (2)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply13 Oct 2018, 10:06
Official

Thank you for getting in touch with us regarding your concern.


We are looking into your case, and will be in touch with you shortly.


Kind Regards
The GetBucks Team

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply31 Oct 2018, 16:43
Official
 Thank you for getting in touch with us regarding your complaint. 

 Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved.

 Please don’t hesitate to contact us if there is anything we can do to further assist.

 Kind Regards

 The GetBucks Team