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Mpfanyiseni M

1 reviews | Active since Dec 2015

25 Jul 2019, 12:56

Back to basics and get a grip

I am not sure if this is just me or if you guys are loosing your grip. Seems like this days i am experiencing a lot of issues with your customer service. My account was debited with the correct amount but now showing Arrears 0.01. How on earth will this happen. This small mistake will cause ME BIG problems

0
Replies (2)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply25 Jul 2019, 13:03
Official
 Thank you for getting in touch with us regarding your concern. 

We are looking into your case, and will be in touch with you shortly. 

Kind Regards 

The GetBucks Team 

NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply25 Jul 2019, 13:34
Official
 Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The GetBucks Team