atrocious service

on Friday i app**** for a loan, no response the consultants were all busy someone would have called, r emailed, left 4 messages. Monday no response followed up called for 2 salary advice which we presented to them on Friday. Yesterday i followed up , ad to reapply 5-days expired. And i have been waiting since. Koketso put in writing someone was going to call me within a half hour. Then they were busy with it a hour later, and another hour later "thank you that i could be of assistance." calling there number 7 calls later where one has to hold on for at least the average of 7 minutes, the call cuts. Customer Service We apologize for keeping you waiting. Our operators are busy at the moment, please leave us a message with your email address and we'll get back to you shortly. Verna i am truly very disappointed in the level of service. i was advised to wait for a validation call, more then an hour ago. ********** 072081. this having been that this is my second application as you failed to process on Friday last week. in an hour my application would be 24 hours. again my call was cut. Should I assume GETBUCKS is not interested in assisting Koketso joined the chat Koketso Welcome to GetBucks! Kindly take note that your application has been escalated to a sales consultant for final assessment and you can expect feedback in this regard within the next 30 minutes from now Verna I suppose i have to wait in view of the fact that i am desperate. good afternoon an hour has since passed Koketso They are busy with your application now Verna thank you should i be expecting a call Koketso It was a pleasure assisting you, Have a great day :) Koketso left the chat Rate This Chat Verna huh, i have still not received a call....is that service Each and every call to your customer service cuts no joy . you inform me that someone was going to call , nothing happens and now pleasure assisting you, what assistance