Approved Loan - Yet NO MONEY!!

I took out a loan with GetBucks a few days ago. It was approved, and so I transferred the money to my FNB E-Wallet from the GetBucks wallet. After waiting for an hour, it still did not reflect in my E-Wallet. I then went online and a consultant told me there are technical problems, but to not worry and that my money will be in my FNB E-Wallet by 10AM yesterday. By 12 the money was still not available, yet it was not in my GetBucks account either. I went back online and the second consultant told me that it will 100% be in my FNB E-Wallet by the latest in the afternoon yesterday. AGAIN NOTHING. Did I just take out a **** loan that I have to start paying for end of the month?? Can ANYONE get back to me and sort this out please????