Application takes more than 24 hours

After I app**** yesterday for a loan the status was ans still is: \We are currently verifying your information.\" After several online chats and phone calls to their suggested sales department all outcomes was unsuccessful!<br> <br> I was promised to be contacted asap (yesterday already) which did not happen.<br> <br> What happened with their campaign slogan stating:<br> <br> GET A DECISION IN MINUTES<br> GET PAID IN ONE HOUR ???"