Account Update

I haven't been overdue on any payments which i have made. All the debit orders for my loans have deducted from my account (and show accordingly on my bank statement).<br> <br> YET<br> <br> When i try to apply for a small loan i get an sms saying that i have missed a payment. When did i miss a payment??????<br> <br> You guys are glad to take my money but you can't even do the simple thing of updating a persons account.<br> Completely unacceptable!!!<br> <br> Rectify this as of immediately