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veronica B

1 reviews | Active since Dec 2009

14 Apr 2021, 15:18

ABSOLUTELY NO AFTER CARE SERVICE FOR COMPANY MISTAKES

Nifty loans were very helpful to assist me with a loan and consolidate my other loans, which meant only one loan payment would bow be deducted. This was concluded on Tuesday 2021/4/13. Unfortunately on Wednesday one of the loans that were consolidated debit orders were NOT canceled by Nigty and the payment went through. I sent an email to the lady who assisted me, Unfortunately she was not as helpful this time round to explain what went wrong, and what are they going to do about this problem.

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Replies (2)
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply14 Apr 2021, 15:38
Official
Thank you for getting in touch with us regarding your concern.

We are looking into your case, and will be in touch with you shortly.

Kind Regards

The Smart advance Team 
NiftyCredit - Powered by SmartAdvance
NiftyCredit - Powered by SmartAdvance's reply15 Apr 2021, 09:50
Official
Thank you for getting in touch with us regarding your complaint. 

Our consultant has been in touch with you to discuss the details on your case, and we’re happy that this has been satisfactorily resolved. 

Please don’t hesitate to contact us if there is anything we can do to further assist. 

Kind Regards 

The Smart advance Team