1 reviews | Active since Mar 2016
3 Months later, and their system errors keep on occuring...
<p>For the last 3 months now my credit reports show that I am in arrears. When contacting Get Bucks, they confirm that my account is completely up to date with no arrears and it never had any arrears and that a system error is responsible for incorrect listing at the credit bureau. First incident was resolved after 21 days at the credit bureau's, then it happened again... to date (close to 3 months later) nothing has changed even though I have a paper trail of communication to resolve this with empty promises.</p>
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The GetBucks Team
Best regards,
Thank you for getting in touch with us regarding your concern.
We are looking into your case, and will be in touch with you shortly
Kind Regards
The GetBucks Team
Best regards,
Quick to respond; however fruitless exercise from there onwards to resolve the matter. Commitments were made but no communication further; and to top it all, nothing has been resolved at the bureau's. Still nothing wrong on my side; all system errors from Get Bucks; and this is moving towards to 4th month now. I'm in the right, but negatively affected; they in the wrong, but get to walk away scott free. Very poor administration/communication in terms of resolving this, extremely dissapointed; expected more. If there was a rating lower than 1 star, I would select that.
Quick to respond; however fruitless exercise from there onwards to resolve the matter. Commitments were made but no communication further; and to top it all, nothing has been resolved at the bureau's. Still nothing wrong on my side; all system errors from Get Bucks; and this is moving towards to 4th month now. I'm in the right, but negatively affected; they in the wrong, but get to walk away scott free. Very poor administration/communication in terms of resolving this, extremely dissapointed; expected more. If there was a rating lower than 1 star, I would select that.