NEXUS

THEY TURN OFF MY LINK BECAUSE OF A ROUTER PAYMENT. THE LINK GETS PAID IN FULL EVERYMONTH FOR THE MONTHLY!!! AND SEE HOW IT WENT DOWN!!

From: *** <***> Sent: Monday, October 5, 2020 11:31 AM To: 'Michael Simpson' <***> Subject: RE: BAD HORRIBLE SERVICE WITHOUT NOTICE AND WITH NO LEGAL GROUNDS!!!! DIGUSSITING THIS WILL GO ON SOCIAL MEDIA!!!!

Busy looking for an alternative link for the client!!! The SERVICES ARE down at talisman!!!! I WANT A FULL REFUND!!!!!!!!!!

And ill be going to my lawyers!!!!!!

HOW DO U CUT OFF A ****ING LINK THAT IS PAID IN ****ING FULL!!! THE CLIENT IS RUNING ON LTE!@!!!!

From: Michael Simpson <***> Sent: Monday, October 5, 2020 11:27 AM To: *** Subject: RE: BAD HORRIBLE SERVICE WITHOUT NOTICE AND WITH NO LEGAL GROUNDS!!!! DIGUSSITING THIS WILL GO ON SOCIAL MEDIA!!!!

Are u not now over it, or do you want to drag this out?

Thanks very much for the router payment, much appreciated.

Suggest drop it, as I can assure you FB and HelloPeter I don’t give a damn about, or ICASA for that matter.

Your choice, but if I see anything negative anywhere, I assure you we may suddenly have “upstream provider issues”.

These can take time to resolve, and there is no SLA on this basic fibre service.

Do you really want to be dealing with an irritated client just because you could not control your emotions?

M

From: *** <***> Sent: 05 October 2020 11:22 To: 'Michael Simpson' <***> Subject: RE: BAD HORRIBLE SERVICE WITHOUT NOTICE AND WITH NO LEGAL GROUNDS!!!! DIGUSSITING THIS WILL GO ON SOCIAL MEDIA!!!!

We have paid u in full ALRIGHT MICHAEL

WHAT YOU DOING IS ******* !@!!!

From: Michael Simpson <***> Sent: Monday, October 5, 2020 11:18 AM To: *** Subject: RE: BAD HORRIBLE SERVICE WITHOUT NOTICE AND WITH NO LEGAL GROUNDS!!!! DIGUSSITING THIS WILL GO ON SOCIAL MEDIA!!!!

Hi Jason,

Considering the way you behaved to my staff, rest assured there will be legal action should you try that.

Secondly, you need to retract that threat right now in writing, else I am disconnecting your client permanently as of now.

Your choice buddy, you really should calm down.

Michael

From: *** <***> Sent: 05 October 2020 10:58 To: 'Michael Simpson' <***> Subject: RE: BAD HORRIBLE SERVICE WITHOUT NOTICE AND WITH NO LEGAL GROUNDS!!!! DIGUSSITING THIS WILL GO ON SOCIAL MEDIA!!!!

Im going on facebook with this and hello peter

From: *** <***> Sent: Monday, October 5, 2020 10:57 AM To: 'Michael Simpson' <***> Subject: RE: BAD HORRIBLE SERVICE WITHOUT NOTICE AND WITH NO LEGAL GROUNDS!!!! DIGUSSITING THIS WILL GO ON SOCIAL MEDIA!!!!

Uy to FAT ****

From: Michael Simpson <***> Sent: Friday, October 2, 2020 5:47 PM To: *** Subject: Re: BAD HORRIBLE SERVICE WITHOUT NOTICE AND WITH NO LEGAL GROUNDS!!!! DIGUSSITING THIS WILL GO ON SOCIAL MEDIA!!!!

Go right ahead u **** Michael Simpson NEXUS.NET

On 02 Oct 2020, at 15:55, <***> <***> wrote: I want the owner to call me asap Don’t know who gives you the right to cut a link that being paid every month infill because of a R300 CPE device I WILL TAKE LEGAL ACTION AND TAKE THIS COMPLAINT TO ICASA!!! THIS IS UNACCEPTABLE