w
why
1 reviews | Active since Oct 2025
14 Oct 2025, 16:52
Service was alright ...
Service was alright but they weren't transparent about the small details like the fact that they too will be taking a monthly fee I kept finding things out along the way which is why I ended up cancelling their services.
Helpful (0)
Replies (1)0
Replies (1)New Debt Plan's replyOfficial
14 Oct 2025, 16:55Thank you for your feedback. We are sorry to hear that aspects of our service did not meet your expectations, particularly around fee transparency. We strive to be as clear and upfront as possible, and it is clear we fell short in your experience.
Your input is valuable, and we will use it to improve how we communicate important details going forward.
We appreciate the opportunity to have worked with you and wish you all the best ahead.
Your input is valuable, and we will use it to improve how we communicate important details going forward.
We appreciate the opportunity to have worked with you and wish you all the best ahead.
New Debt Plan's reply14 Oct 2025, 16:55
Official
Thank you for your feedback. We are sorry to hear that aspects of our service did not meet your expectations, particularly around fee transparency. We strive to be as clear and upfront as possible, and it is clear we fell short in your experience.
Your input is valuable, and we will use it to improve how we communicate important details going forward.
We appreciate the opportunity to have worked with you and wish you all the best ahead.
Your input is valuable, and we will use it to improve how we communicate important details going forward.
We appreciate the opportunity to have worked with you and wish you all the best ahead.
