ST
Simoné Towell
1 reviews | Active since Oct 2024
04 Aug 2025, 18:05
No service delivery
This is month 3 now that I dont have wifi connection, technician not pitching up company keeps saying they working on it, I pay for a full month but get half the service how is this right
Helpful (0)
Replies (1)0
Replies (1)
Netx Tech t/a Xtend Fibre's replyOfficial
05 Aug 2025, 10:07 Good day,
Thank you for your comments, and we sincerely apologise for the inconvenience caused.
Please note that area-wide breakages are unfortunately beyond our control and cannot be predicted. Our technical teams are working diligently to restore all affected connections as quickly as possible and will attend to your issue as soon as they are able.
We truly appreciate your patience and understanding during this time.
Netx Tech t/a Xtend Fibre's reply05 Aug 2025, 10:07
Official
Good day,
Thank you for your comments, and we sincerely apologise for the inconvenience caused.
Please note that area-wide breakages are unfortunately beyond our control and cannot be predicted. Our technical teams are working diligently to restore all affected connections as quickly as possible and will attend to your issue as soon as they are able.
We truly appreciate your patience and understanding during this time.