Limitless connection

It's been a whole week trying to get service I logged so many tickets explaining my issue with the internet ticket number ******. Each time I try to reach out they say it's fine. My internet hasnt been stable for a while then was on orange light the technicians came and said I need to log another ticket requesting a new router they send out technicians but everytime they do want to change the router the technicians say they closed the ticket I must log another ticket it's been months..this whole week I've been emailing showing my internet is down and now it's Friday afternoon and there's no connection at all I'm on orange light again.only receive remote emails from them and invoice emails.. Is there even a manager or supervisor or someone that is willing to help.