LM
Lebang M
1 reviews | Active since Mar 2025
02 Sept 2025, 13:59
Complaint
NetX does not bother to check your payment in time and I go offline every month regardless my payments. I have to call them with my own money to prove that I have paid them. They are *********** and unreliable with our monies, My contract with them is breached every now and then.
Helpful (0)
Replies (1)0
Replies (1)
Netx Tech t/a Xtend Fibre's replyOfficial
02 Sept 2025, 14:24Good day,
We apologise for the frustration.
Kindly note that there was a connection disruption and you were not suspended due to non-payment.
The technical team has confirmed that you should be connected. Please contact *** if your connection has not been restored so the support team may assist.
We apologise for the frustration.
Kindly note that there was a connection disruption and you were not suspended due to non-payment.
The technical team has confirmed that you should be connected. Please contact *** if your connection has not been restored so the support team may assist.
Netx Tech t/a Xtend Fibre's reply02 Sept 2025, 14:24
Official
Good day,
We apologise for the frustration.
Kindly note that there was a connection disruption and you were not suspended due to non-payment.
The technical team has confirmed that you should be connected. Please contact *** if your connection has not been restored so the support team may assist.
We apologise for the frustration.
Kindly note that there was a connection disruption and you were not suspended due to non-payment.
The technical team has confirmed that you should be connected. Please contact *** if your connection has not been restored so the support team may assist.