MK
Mlungisi K
1 reviews | Active since Feb 2025
11 Feb 2025, 09:40
Bad service
Bad service, when our service is down no one answers call I tried all numbers from *** / *** During office hours and no answer. This is the worst service I've ever had I strongly recommend to not subscribe I will be canceling mine soon
Helpful (0)
Replies (1)0
Replies (1)
Netx Tech t/a Xtend Fibre's replyOfficial
11 Feb 2025, 09:51Dear CustomerThank you for your feedback. As discussed telephonically, we are happy to inform you that your line has now been restored. We apologize for the inconvenience you experienced and the difficulty in reaching us. We are working on improving our customer service to ensure faster responses in the future.If you need any further assistance, please don't hesitate to contact us directly.Best regards, Xtend Fibre Team.
Netx Tech t/a Xtend Fibre's reply11 Feb 2025, 09:51
Official
Dear CustomerThank you for your feedback. As discussed telephonically, we are happy to inform you that your line has now been restored. We apologize for the inconvenience you experienced and the difficulty in reaching us. We are working on improving our customer service to ensure faster responses in the future.If you need any further assistance, please don't hesitate to contact us directly.Best regards, Xtend Fibre Team.