TM
Tshepiso M

1 reviews | Active since Jul 2018

15 Mar 2025, 03:52

Bad Service

Im working from home paid my fibre account it’s been now 6 days without service and their unable to advise when the service will be restored now their on AOL please someone assist

0
Replies (1)
Netx Tech t/a Xtend Fibre
Netx Tech t/a Xtend Fibre's reply31 Mar 2025, 10:31
Official
Dear Customer, we’re truly sorry to hear about the difficulties you’ve experienced with your service. We understand how frustrating it can be, especially while working from home. While we regret that you've decided to cancel, we appreciate your patience and wish you the very best moving forward. 
If there’s anything we can assist with during this time, please feel free to reach out to us via: 
📱 WhatsApp: ***
 📞 Landline: ***
 ✉️ Email: *** 
We value your feedback and are fully dedicated to addressing your concerns. 
Thank you for bringing this to our attention. We’re here to assist you and ensure your satisfaction. 
Kind regards,