Bad and unreliable service provider.

Good day,

We regret to hear about your frustration. Please note that the outage in your area started on Tuesday, and our technical team has been on site since then working to resolve the fault. Communication regarding the downtime was sent out on Tuesday — if you did not receive it, we sincerely apologise and will gladly verify your contact details to ensure you are updated going forward.

We understand the inconvenience caused and assure you that restoring services remains our top priority. Thank you for your patience while we work on a resolution.