CM
Cebo M
1 reviews | Active since Dec 2020
27 Dec 2024, 09:07
ANNOYED AND WANT OUT
I'm a month to month subscriber to this Xtend Fibre from Fleurhof... My issue is they are not reliable, I pay R440 every month but my connection always gets cuts off with no communication from them. Today is now Friday and I have been without internet since Thursday, the 19 December. I've raised multiple tickets but their support team also thinks we grew this money from trees.
THEIR SERVICE IS DISGUSTING
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Netx Tech t/a Xtend Fibre's replyOfficial
13 Jan 2025, 16:03 We sincerely apologize for the frustration this issue has caused. We completely understand the importance of reliable service, particularly when it impacts your home and family. At Xtend Fibre, we are committed to providing the best possible experience for all our customers, and we deeply regret any inconvenience this may have caused.Please send us a direct message with your details so we can investigate the matter further and resolve it as swiftly as possible. You can also reach us through the following contact methods:📱 WhatsApp: ***
📞 Landline: ***
✉️ Email: ***We value your feedback and are fully dedicated to addressing your concerns. Thank you for bringing this to our attention. We’re here to assist you and ensure your satisfaction.
📞 Landline: ***
✉️ Email: ***We value your feedback and are fully dedicated to addressing your concerns. Thank you for bringing this to our attention. We’re here to assist you and ensure your satisfaction.
Netx Tech t/a Xtend Fibre's reply13 Jan 2025, 16:03
Official
We sincerely apologize for the frustration this issue has caused. We completely understand the importance of reliable service, particularly when it impacts your home and family. At Xtend Fibre, we are committed to providing the best possible experience for all our customers, and we deeply regret any inconvenience this may have caused.Please send us a direct message with your details so we can investigate the matter further and resolve it as swiftly as possible. You can also reach us through the following contact methods:📱 WhatsApp: ***
📞 Landline: ***
✉️ Email: ***We value your feedback and are fully dedicated to addressing your concerns. Thank you for bringing this to our attention. We’re here to assist you and ensure your satisfaction.
📞 Landline: ***
✉️ Email: ***We value your feedback and are fully dedicated to addressing your concerns. Thank you for bringing this to our attention. We’re here to assist you and ensure your satisfaction.