sS
sinegugulethu S
1 reviews | Active since May 2016
09 Oct 2019, 09:17
Nestream lies and deceit costing me thousands of rands!
I had unlimited wifi month to month contract with TELKOM paying R599 a month. I cancelled them to get fibre from Netstream because they promised that they are going live on the 17th of September. They did the installation in my house now they saying they are not live and they don’t know when will they go live. I have spent over a thousand Rand on Mobile data for my household and it’s only the 9th of October!!! Their lies are costing their consumers money and we don’t even have a way forward we cancelled our contracts coz of these people and now we are stuc**** Data is EXPENSIVE!!! Please help hello peter!
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Replies (1)Netstream Africa's replyOfficial
13 Jan 2020, 13:48Hi Gugu,
I am sorry to hear about this. While we strive to keep our customers happy, sometimes there are circumstances outside of our control. In this case it was stop-start work due to red tape from a municipal entity with conflicting requirements. Please note that this has been resolved.
Netstream
I am sorry to hear about this. While we strive to keep our customers happy, sometimes there are circumstances outside of our control. In this case it was stop-start work due to red tape from a municipal entity with conflicting requirements. Please note that this has been resolved.
Netstream
Netstream Africa's reply13 Jan 2020, 13:48
Official
Hi Gugu,
I am sorry to hear about this. While we strive to keep our customers happy, sometimes there are circumstances outside of our control. In this case it was stop-start work due to red tape from a municipal entity with conflicting requirements. Please note that this has been resolved.
Netstream
I am sorry to hear about this. While we strive to keep our customers happy, sometimes there are circumstances outside of our control. In this case it was stop-start work due to red tape from a municipal entity with conflicting requirements. Please note that this has been resolved.
Netstream
