SF
Steven F
1 reviews | Active since Mar 2009
28 Mar 2019, 13:27
Zero feedback on correspondence
I have sent a mail twice requesting status of the unit on my vehicle but received absolutely no feedback. My vehicle was part of a fleet contract and could not be completely separated. The last signal was 28 Feb and I have requested information but Netstar ignores me.
So please can you give me a status, is it cancelled , faulty, do I need a new contract? How can one trust your service if you dont even respond?
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Replies (2)SF
Steven F's updateReviewer Update
28 Mar 2019, 13:28Registration VSM753GP
SF
Steven F's update28 Mar 2019, 13:28
Reviewer Update
Registration VSM753GP
Netstar's replyOfficial
28 Mar 2019, 14:58Good Day Steven,
Thank you for your correspondence with Netstar,
As per our telephonic conversation, Kindly note our sales department will be in contact to assist further.
Kind Regards,
Petronell
Thank you for your correspondence with Netstar,
As per our telephonic conversation, Kindly note our sales department will be in contact to assist further.
Kind Regards,
Petronell
Best regards,
Netstar's reply28 Mar 2019, 14:58
Official
Good Day Steven,
Thank you for your correspondence with Netstar,
As per our telephonic conversation, Kindly note our sales department will be in contact to assist further.
Kind Regards,
Petronell
Thank you for your correspondence with Netstar,
As per our telephonic conversation, Kindly note our sales department will be in contact to assist further.
Kind Regards,
Petronell
Best regards,