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sehlapelojr S

1 reviews | Active since May 2016

05 Jan 2017, 09:46

Zane Maharaga is the most rude and Impatient person ever

<p>In april 2016 i went to hippo.com to look for a tracking device and i received a quote for altech netstar safe and sound, safe and sound plus and safe and sound early warning then i decided to check on altech website what is the difference between this options. i liked safe and sound early warning since it has a Recovery Service Warranty (RSW) .</p> <p> </p> <p>on the website it says "In an industry first we are offering a Recovery Service Warranty (RSW) of up to R200 000, in the unlikely event of us not recovering your vehicle. * RSW is a standard feature of our Safe and Sound Early Warning product. If we don't get it back we'll pay it back!" </p> <p> </p> <p>but recently i was told my early warning option doesn't have Recovery Service Warranty which is stated as a standard feature of our Safe and Sound Early Warning product. Zane Maharaga doens't care about what the website says he tells me that i have a contract with hippo not altech and since i went to hippo first then i don't qualify for this option and i can go to mars nothing like that will happen.</p>

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Replies (1)
Netstar
Netstar's reply06 Jan 2017, 08:26
Official

Good day Jerry

As per our telephonic conversation, you have informed the supervisor did make contact with you.

This query has been resolved.

Kind regards

Denise