EC
Erika C

1 reviews | Active since Mar 2023

08 Mar 2023, 15:22

YOUR PERSONAL INFORMATION IS NOT SAFE BEWARD

Netstar has been debited my account for YEARS and I do not have an account with them. Every time I try to stop it they say they cannot stop it because I don't have an account with them. I tried again today, and they sent my personal details, including my bank account number, ID and email address to a third party (holder of the policy) - I keep sending emails that they must stop they are in breach of POPIA act but on every email I return, they include my writing and forward it to third party, ignoring requests for manager details

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Replies (1)
Netstar
Netstar's reply08 Mar 2023, 15:31
Official
Good day Erika,

Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note one of our trained consultants will be in contact with you for assistance.

Kind regards
Netstar