You will get no help come emergancy time

I called in about 12:15 Thursday 2022 to find out about getting another tracking unit installed into my cars as my fleet is growing. I am sent from pillar to post with not one agent being able to answer my basic questions and always informing me that your system isnt working. I finally get someone and then I am told that this policy at the time of purchasing this one particular car was on my wifes name. I am not allowed to ask anything related to it as they need her confirmation. I paid cash for this unit and didn't mind the original allocation to her name but now not to complete my business because of this dynamics really leaves a bad taste in my mouth. The agent Tamryn Koert informed me as always and all things call center that their team leader Megan Lekay are in a meeting. I am cancelling this unit and will inform her to call the condescending agent to have it removed and I will go with your competition instead.