Wrongfully debiting account monthly so basically *****ing from me.
<p>Recently have been having terrible customer service from Altech netstar. 5 months ago I made the choice of using altech netstar as my service provider for tracking services. I purchased the device with a first 12 month no subscription fee clause in the contract. I have been getting charged the monthly subscription since taking the contract. I called the netstar offices 6 times to reverse the transfer and correct my account. Nothing was done. I recently issued a stop payment on the debit order and now, I am getting calls and messages from their offices daily to pay the charges. Still to this day they refuse to rectify this and try to debit my account daily to try ***** from me. All I want from this review is for someone to contact me and sort this out.</p>
Good day Dwayne
Thank you for taking my call.
We acknowledge receiving your complaint. Feedback will be communicated to you.
Kind regards
Denise
Good day Dwayne
Thank you for taking my call.
We acknowledge receiving your complaint. Feedback will be communicated to you.
Kind regards
Denise
Good day Dwayne
Thank you for taking my call. I have provided you with feedback from the relevant department. This query has been resolved.
Kind regards
Denise
Good day Dwayne
Thank you for taking my call. I have provided you with feedback from the relevant department. This query has been resolved.
Kind regards
Denise
Denise what did you even resolve because again this month you guys ***** money from me. This has got to be the worst service provider I have ever dealt with. Do I honestly need to find a branch and come down and cause a scene for you guys to sort my query out? Is this what your customer services is about?
Denise what did you even resolve because again this month you guys ***** money from me. This has got to be the worst service provider I have ever dealt with. Do I honestly need to find a branch and come down and cause a scene for you guys to sort my query out? Is this what your customer services is about?
Denise what did you even resolve because again this month you guys ***** money from me. This has got to be the worst service provider I have ever dealt with. Do I honestly need to find a branch and come down and cause a scene for you guys to sort my query out? Is this what your customer services is about?
Denise what did you even resolve because again this month you guys ***** money from me. This has got to be the worst service provider I have ever dealt with. Do I honestly need to find a branch and come down and cause a scene for you guys to sort my query out? Is this what your customer services is about?