1 reviews | Active since Sept 2019
Wrong unit fitted! Worst service.
The worst service ever! I got a new vehicle and wanted to switch my old tracking unit from the old car to the new one. Nobody seems to know what to do!! I've been calling the call center since 10 March to schedule a fitment, the guy who came to fit the new vehicle seems to have done a bigger mess than before. I'm sitting with two NANO units in my car and that's not what I asked for! I'm definitely going to make a bigger noise at their HQ in Midrand soon. Tired of calling and asking for the same thing over and over again! Everyone promised to call me back and try to resolve, nobody has even attempted to. Need to cancel and move to a more reliable tracking company that deserves my money and loyalty.
Thank you for your message and we note your concerns.
We will be in contact with you for assistance.
Kind regards,
Netstar
Best regards,
Thank you for your message and we note your concerns.
We will be in contact with you for assistance.
Kind regards,
Netstar
Best regards,
Thank you for taking our call.
As per our conversation, kindly be advised that of the below :
- We have provided you with an explanation why you have two Nano units
- Confirmed your monthly premium
- Requested finance to contact you for payment arrangements
We trust the above finds you well and in order.
Kind regards,
Netstar
Best regards,
Thank you for taking our call.
As per our conversation, kindly be advised that of the below :
- We have provided you with an explanation why you have two Nano units
- Confirmed your monthly premium
- Requested finance to contact you for payment arrangements
We trust the above finds you well and in order.
Kind regards,
Netstar
Best regards,
