CN
Cassius N

1 reviews | Active since Aug 2021

26 Jan 2023, 22:15

Wrong debit order date resulting in bank charges

I took a Netstar Road Guard cover where I told them to debit my account on the 27th of every month and they decided to debit my account on the 26th whilst my account had no money so the bank had to charge me R95 honouring fee just because Netstar decided t debit me on the date that we did not agree on. I want to be compensated for the charges I incurred or I want this contract cancelled.

0
Replies (1)
Netstar
Netstar's reply27 Jan 2023, 10:22
Official
Good Day Cassius,

Thank you for bringing this matter to our attention and we are sorry to hear about your experience. One of our trained consultants will be in contact with you for assistance.

Kind Regards
Netstar