1 reviews | Active since Sept 2023
Would you risk your family ?
If i could give a minus in stars i would . The worst service i have had from a company in a long time . The tracking service works when it wants to. As my wife works in a fairly high risk area i always track her coming home from work especially in winter when its dark . Often the systems says he is still at work and then she arrives home. When I make a inquiry as to why this happens they always say we will reboot and update the system . Then the system in my sons car stopped working in June. After many calls and no further help i finally wrote to Netstar in October . Again no joy. I was given a name and contact number of a person working for Netstar and then they contacted me really keen to sign a new 3 year contact and they would repair or replace the current systems. When I declined and asked for cancellation they agreed and because the system had not worked for 4 months agreed to not bill me again. They did any way. Bottom line bad support if you need help with the product . Not sure what will happen if your life's in danger but not willing to take the chance . Best try some other company that is nor using old equipment.
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. We will get in contact with you to further understand your enquiry and provide appropriate assistance.
Regards,
Netstar Consultant
Thank you for bringing this matter to our attention and we are sorry to hear about your experience. We will get in contact with you to further understand your enquiry and provide appropriate assistance.
Regards,
Netstar Consultant
