SH
Steph H
1 reviews | Active since Apr 2022
25 Apr 2022, 20:02
Worst tracking company ever.
My Fortuner ****** on Saturday with their top "early warning" system. They cannot track it. Test my Hilux's unit on Monday: sorry sir, we cannot seem to get a signal. But its parked in front of my house. Their product simply does not work. USELESS COMPANY!!!
Helpful (0)
Replies (2)0
Replies (2)Netstar's replyOfficial
26 Apr 2022, 08:09Hello Harmse,
Thank you for messaging. We try to be as responsive as possible and will get back to you soon.
regards,
Netstar Team
Thank you for messaging. We try to be as responsive as possible and will get back to you soon.
regards,
Netstar Team
Netstar's reply26 Apr 2022, 08:09
Official
Hello Harmse,
Thank you for messaging. We try to be as responsive as possible and will get back to you soon.
regards,
Netstar Team
Thank you for messaging. We try to be as responsive as possible and will get back to you soon.
regards,
Netstar Team
Netstar's replyOfficial
05 May 2022, 14:46Hello Harmse,
Please note that I tried calling you to no avail
Please note that I have sent you an email with the contracts confirmation.
Your unit in vehicle JZB634NW is due for an upgrade. I can send a request to our Retention department to contact you and assist with an upgrade
It is requirement for you to call every 6 months to test the device and confirm if the unit is still updating.
We cannot detect when the device stopped updating as we only send a signal to the device when we are testing it or there is an application where you are able to monitor the vehicle .
Please note we can offer you a discount on the upgrade for EWS at R160 as the normal price goes for R199.90 and also a 3 months credit for instalments paid .
Please just note that we do require you to call every 6 months to test.
I will await your feedback.
Kind Regards,
Netstar Team
Please note that I tried calling you to no avail
Please note that I have sent you an email with the contracts confirmation.
Your unit in vehicle JZB634NW is due for an upgrade. I can send a request to our Retention department to contact you and assist with an upgrade
It is requirement for you to call every 6 months to test the device and confirm if the unit is still updating.
We cannot detect when the device stopped updating as we only send a signal to the device when we are testing it or there is an application where you are able to monitor the vehicle .
Please note we can offer you a discount on the upgrade for EWS at R160 as the normal price goes for R199.90 and also a 3 months credit for instalments paid .
Please just note that we do require you to call every 6 months to test.
I will await your feedback.
Kind Regards,
Netstar Team
Netstar's reply05 May 2022, 14:46
Official
Hello Harmse,
Please note that I tried calling you to no avail
Please note that I have sent you an email with the contracts confirmation.
Your unit in vehicle JZB634NW is due for an upgrade. I can send a request to our Retention department to contact you and assist with an upgrade
It is requirement for you to call every 6 months to test the device and confirm if the unit is still updating.
We cannot detect when the device stopped updating as we only send a signal to the device when we are testing it or there is an application where you are able to monitor the vehicle .
Please note we can offer you a discount on the upgrade for EWS at R160 as the normal price goes for R199.90 and also a 3 months credit for instalments paid .
Please just note that we do require you to call every 6 months to test.
I will await your feedback.
Kind Regards,
Netstar Team
Please note that I tried calling you to no avail
Please note that I have sent you an email with the contracts confirmation.
Your unit in vehicle JZB634NW is due for an upgrade. I can send a request to our Retention department to contact you and assist with an upgrade
It is requirement for you to call every 6 months to test the device and confirm if the unit is still updating.
We cannot detect when the device stopped updating as we only send a signal to the device when we are testing it or there is an application where you are able to monitor the vehicle .
Please note we can offer you a discount on the upgrade for EWS at R160 as the normal price goes for R199.90 and also a 3 months credit for instalments paid .
Please just note that we do require you to call every 6 months to test.
I will await your feedback.
Kind Regards,
Netstar Team
