SC
Sekelwa C

1 reviews | Active since Jun 2021

17 Sept 2022, 11:09

Worst Service! Save yourself, dont cosider Netstar

The worst service ever! Netstar does not deserves ZERO star. They could not locate my car via app or call.

0
Replies (2)
Netstar
Netstar's reply17 Sept 2022, 13:02
Official
Good day Sekelwa,

Thank you for bringing this matter to our attention and we are sorry to hear about your experience.

We will look into it and provide feedback.

Kind regards,
Netstar
Netstar
Netstar's reply21 Sept 2022, 09:58
Official
Good day Sekwela,

Thank you for taking our call, during our call we have advised you that you had a Netstar Nano tracking unit and this unit does not support App tracking as it is a basic entry level device that is used for recovery.

We have also escalated your billing complaint to our internal team. One of our consultants will be in contact with you for assistance.

Kind regards,
Netstar Team