WORST SERVICE FROM NETSTAR

Worst Company to deal with, ever. Nobody ever gets back to you as a client. got a device installed in Feb 2020 and had agreed on a monthly fee of R169 but on the 1st month they tried to debit R2000 which they could not get. every month thereafter that amount has been increasing and at some point i was told i have a cancellation fee charged to my account and i cannot understand why i am being charged a cancellation fee when i did not request such. Account was handed over and up to now i have had numerous calls to and from and several emails to try and resolve the impasse to no avail. its been a frustrating and torrid time. Would never recommend this company to anyone at all. Every consultant you speak to cannot solve my query and cannot transfer me to a superior because they are working from home. The numbers i am given to speak to management go unanswered or the person in charge is unavailable. I blame myself for not checking reviews beforehand. SUCH A MESS OF AN ORGANISATION, BIG AS IT IS!!!!!