Worst service ever received in time of need.

<p>i have a vehicle on uber and taxify and yesterday my driver was hijacked whilst he was doing a trip by the passengers he had on oboard. after they stole the car, his phones and cash he ran to the police station. The police called me at around 00:40 anf notified me of what had just happened. i called the ********** 222 at 00:44 and the lady who answered did not lift a finger to assist me but all she did was make the process more painful and give me unneccessary attitude. after 5 minutes on the phone getting attitude from someone who clearly hates their job i eventually hung up because she wasnt helping me at all. At this point the police were waiting on me to give them the tracker information so they could assist in recovering the car but the lady who had answered my call made the process hell. what made me hang up was her insignuating that i might have had somethng to do with my own car getting hijacked. i dont know if this is what these people are trained to do but this was terrible and draining for me especially when my driver could have lost his life. i woke up with a heavy heart because of this and something has to be done, what if this is what sahe is doing to all the clients who are in need. i am shopping around for a new tracker that will come to my aid when need be. eventually a helpful guy called me back and asisted me but i had already given up after seaking to that lady. She gave me attitude and insignuated stupid things.</p>