MM
Makupane M
1 reviews | Active since Mar 2024
14 Feb 2026, 13:41
Worst service ever I regret moving to Netstar
I have been calling the customer service line to request the call recording for the sale it rings until it cuts off. I reversed a payment so that the can call me they never did instead i got an sms that my acc was handed over, by the way I have not received the recording its been a week now
Helpful (0)
Replies (4)0
Replies (4)
Netstar's replyOfficial
16 Feb 2026, 18:12Good day Makupane,
Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience. Kindly note that we are looking into this matter and we will advise accordingly.
Kind regards,
Netstar
Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience. Kindly note that we are looking into this matter and we will advise accordingly.
Kind regards,
Netstar
Netstar's reply16 Feb 2026, 18:12
Official
Good day Makupane,
Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience. Kindly note that we are looking into this matter and we will advise accordingly.
Kind regards,
Netstar
Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience. Kindly note that we are looking into this matter and we will advise accordingly.
Kind regards,
Netstar
MM
Makupane M's updateReviewer Update
18 Feb 2026, 09:36@Netstar, I am still waiting for your call to resolve my quiry I guess you just rep**** for the sake of it. I expect you get back to me before the end of business
MM
Makupane M's update18 Feb 2026, 09:36
Reviewer Update
@Netstar, I am still waiting for your call to resolve my quiry I guess you just rep**** for the sake of it. I expect you get back to me before the end of business
Netstar's replyOfficial
18 Feb 2026, 10:09Good day Makupane,
Kindly note that we are still attending to this matter and will provide further guidance in due course.
Kind regards,
Netstar
Kindly note that we are still attending to this matter and will provide further guidance in due course.
Kind regards,
Netstar
Netstar's reply18 Feb 2026, 10:09
Official
Good day Makupane,
Kindly note that we are still attending to this matter and will provide further guidance in due course.
Kind regards,
Netstar
Kindly note that we are still attending to this matter and will provide further guidance in due course.
Kind regards,
Netstar
MM
Makupane M's updateReviewer Update
18 Feb 2026, 10:40May you confirm the turnaround time
MM
Makupane M's update18 Feb 2026, 10:40
Reviewer Update
May you confirm the turnaround time