Worst service ever.

Netstar installed an unit in my car and told me my account will go off with a debit order. Receiving no invoices or statements I was confident that my debit order is active and all is well. On 7 October 2019 for the first time I receive a statement still no invoices and my account is in areas!!!!. There is no use trying to call since you are just kept on the line forever. Three days later I am informed via sms that I have now been handed over to their legal department. How do you trust your safety and your family's safety in the hands of a company that can not even manage their accounts department.