worst service ever

i have a tracking device in my toyota hilux, for the past 7 months im trying to get hold of someone to give me service regarding this unit, i get panic alarms in the vehicle while driving it myself, when it is parked in my garage i get panic alarms, even phoned edenvale branch to sort out this and send me a person to come and sort it out for me but 7 months down the line and still no service.<br> <br> last week saturday i pressed the panic button in my vehicle 3 times and to this day nobody phoned me to ask is everything ok with the bakkie.<br> <br> now that is service, i pay for a service with no customer service because there is no service.<br> <br> for the past 3 months im struggeling to just change my primary and secondary no's in case of an emergency, i even change it online but no change, why do you have a website then. i changed banks and also they dont want to change my banking details,<br> <br> please help me sort this out or im going to tracker or cartrack, even if it costs a bit more, maybe they can give me service.