RG
Rentia G

1 reviews | Active since May 2012

26 Feb 2016, 08:46

Worst service ever

When Altech first connected my tracking unit they linked it directly to my car's battery instead of through the radio like it should be done.<br> <br> This caused my battery to run low very quickly and I had to replace my car battery. in order for them to replace my battery they had to disconnect the tracker from battery. This happened in January 2016. I spoke to Cairn van Rooi and he informed me that I need to send an application to him and once this is done a technician will contact me to come and reconnect my tracker. I send my application through on the 13th of January 2016. After no contact I followed up again on 20 January 2016 with no feedback.<br> <br> To date I still have not received any feedback or call from a technician.<br> So I am paying a monthly fee for nothing!<br> <br> This is really the worst service that I have received from any service provider.<br> <br> My recommendation for anyone reading this post and deciding whether they should use Altech Netstar would be NO!<br> Don't use Altech Netstar, rather use Tracker or any other tracking service provider!

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Replies (1)
Netstar
Netstar's reply26 Feb 2016, 09:20
Official
Hello rentia.grobler,

As per our telephonic conversation, I will investigate and I will revert back to you.

Kind regards
Denise