Worst service ever

<p>I had a tracker installed in my car. I then had an accident and the car was written off. For almost 6years after that I continued to pay for the tracker. A year ago I first made attempts to contact Netstar to stop the payments. First the customer services agent couldn't assist me because I had no reference number. Then someone phoned me back and advised that they will not be able to stop payment. I have tried since November to get hold of anybody who can assist, even sent the customer services an email to advise I have no reference number, only my ID nr. I no longer have the tracker and would like the payments to be stopped. Imagine my surprise when I received an sms after 17h00 yesterday informing me that I will now be blacklisted due to non-payment?</p> <p>How ridiculous!</p> <p>After your incompetence you now want to blacklist me? If someone had assisted me from the beginning this would never have happened!!</p> <p>Please sort this out today AS WELL AS sorting out with the ITC company!</p> <p> </p> <p> </p> <p>Regards,</p> <p>Suné Pretorius</p>