JG
JEANE G

1 reviews | Active since Apr 2023

29 Nov 2023, 09:19

Worst service ever

Worst service ever. Call Centre and supervisor cancel numerous Cas no to remove faulty device from vehicle as they claim it to be wireless but drain my battery. Checked by auto electricians and fault founded.... Netstar device. Get your ceo to reply not a desk jockey that travel with taxi or don't even own a car. And wait there is more.... Netstar will reply with same.... Our apologies... Here the customer is wrong and call Centre put phone down in your ear.... What a way to sink a once brilliant company.... A ***** can ***** chop and disconnect system within 20 minutes. Netstar cannot render a service in 6 weeks... You suck big time

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Replies (3)
JG
JEANE G's update29 Nov 2023, 09:32
Reviewer Update
Netstar please let me know where my vehicles are? Your system unable to locate them???????
Netstar
Netstar's reply29 Nov 2023, 09:43
Official
Good day Jeane

Thank you for contacting us. Please note your complaint has been escalated to our management team for further assistance. 

Kind regards 
Netstar 
Netstar
Netstar's reply07 Dec 2023, 16:43
Official
 Good day Jeane

We are pleased to see that your query has been attended to.
Should you  need any further assistance please don't hesitate to reach out and we will be happy to assist. 

Kind regards 
Netstar