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VA
Veja A

1 reviews | Active since Jan 2019

18 Oct 2024, 12:16

Worst service

Worst service you can ever get. Their app is for ever not working, it keeps on picking incorrect location and it shows delayed vehicle movement updates.

0
Replies (4)
Netstar
Netstar's reply18 Oct 2024, 12:56
Official
Hi Veja, 

Thank you for reaching out to us.  

Please give us the opportunity to investigate your enquiry.  

One of our consultants will reach out to you.

Regards, 
Netstar

VA
Veja A's update18 Oct 2024, 13:17
Reviewer Update
they have been investigate with no positive results. they have even sent 4 different technicians to fix the faults on both my cars but the problem still persist. check Acc nr ***8
Netstar
Netstar's reply18 Oct 2024, 13:46
Official
Good day Veja, 

Thank you for bringing this matter to our attention and we are sorry to hear about your experience. Please note the matter has been escalated to our internal team and one of our consultants will be in contact with you for assistance. 

Kind regards
Netstar
Netstar
Netstar's reply18 Oct 2024, 13:50
Official
Hi Veja, 

Thank you for taking our call and allowing us the opportunity to assist with your request. 

If you require any further assistance, please don’t hesitate to reach out to us. 

Regards, 
Netstar