TG
Thinus G
1 reviews | Active since Aug 2015
17 May 2021, 15:11
Worst service
Phoned netstar to cancel my tracking devices and move one of them to my new vehicle as the contract is only one year in. They told me turn around time is 48 hours. That was 2 weeks ago. No one has even contact me regarding installation or anything.
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Replies (2)
Netstar's replyOfficial
24 May 2021, 12:28Good day Thinus,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together
Kind Regards,
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together
Kind Regards,
Netstar
Netstar's reply24 May 2021, 12:28
Official
Good day Thinus,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together
Kind Regards,
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together
Kind Regards,
Netstar
TG
Thinus G's updateReviewer Update
03 Jun 2021, 12:02Still not happy. Not working since installation. Was told that if I want to cancel that I must pay for the full 36 month contract. How must I pay for something that is not working. I sent multiple mails and spent time on the phone. But still nothing.
TG
Thinus G's update03 Jun 2021, 12:02
Reviewer Update
Still not happy. Not working since installation. Was told that if I want to cancel that I must pay for the full 36 month contract. How must I pay for something that is not working. I sent multiple mails and spent time on the phone. But still nothing.