Worst service

I have contacted Netstar several times and to date we are still waiting for a technician to come check the tracker. App does not update location. Response from the panic button is still not picking up signal and only get a call the next day.

I have spoken to 2 consultants of which the 1st consultant stated a call will be logged for technicians to come, 2nd consultant stated that the 1st consultant never logged the call , however she will log the call and follow up with me if I got assistance. She never got back to me. I have reported that the signal is slow and they confirmed when I called to test the unit.

With the crime rate in this country , this should have been urgently attended to.